Returns Policy

If you are not completely happy with your purchase we can either exchange, offer store credit or refund the ordered goods, provided they are returned to us with proof of purchase within 7 days in their original condition* i.e.
*The tags have not been removed
*The garment has not been worn, washed or damaged
*The packaging is returned

Underwear
If you have purchased underwear, please ensure underwear is tried on over your own underwear. Fashicon reserve the right to refuse returns where it is apparent that this has not been done.

If you wish to return your order for an exchange or refund, please download and complete the returns form below

RETURNS FORM

Fashicon Ltd cannot be held responsible for loss or damage to returned goods and recommends that the returned goods are sent by a secure and traceable nature such as Royal Mail ‘special delivery’ or a courier service. These terms and conditions do not affect your statutory rights as a consumer.

We will aim to send out an exchange item within 24 hours of receiving the returns.
If a refund is required a full refund for the price of the goods will be offered and a credit will be issued to your account, which will show on your account within 5-10 working days.