General Terms and Conditions
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fashicon Ltd relationship with you in relation to this website.
The term “Fashicon Ltd” or “Fashicon” or “us” or “we” refers to the owner of the website. Our company registration number is 6305208 and registered office is; The Galleries, Charters Road, Sunningdale, Berks, SL5 9QJ . The term “you” refers to the user or viewer of our website.
Fashicon Ltd reserve the right to change these terms and conditions at any time and are not under any requirements to advise you of these changes. Additionally, we reserve the right to suspend, restrict or terminate access to this site and/or the Fashicon services for any reason at any time.
Terms of Use
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without Fashicon Ltd prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
The information contained in this website is for general information purposes only. The information is provided by Fashicon Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Through this website you are able to link to other websites which are not under the control of Fashicon Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Fashicon Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy
This privacy policy sets out how Fashicon Ltd uses and protects any information that you give Fashicon Ltd when you use this website. Fashicon Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Fashicon Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2008.
Data Protection
What we collect
We may collect the following information:
- name and date of birth
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Data Protection
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@fashicon.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Un-Subscribe
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.
Security
Fashicon Ltd has created this site that has security measures in place to protect the loss, misuse and alteration of the information under our control. We have taken all appropriate action to secure our website and have a secure server certificate (SSL) which enables the encryption of sensitive information during all online transactions. These security measures ensure that the up most steps are taken to protect our customer’s personal and transactional information. On-line security is paramount to us so these precautions will enable our customers to shop without the worry of on-line security.
Content Accuracy
The content accuracy of our site is very important to us, we have taken action to maintain that all prices quoted and product descriptions are correct at the time of publishing.
Pricing
All prices on the website are given in UK pounds sterling and are inclusive of VAT
Fashicon Ltd reserve the right to change the prices up or down on the site at any time and are not under any requirements to advise you of these changes.
Discount Codes
From time to time Fashicon will offer various discount codes to be used on the site. Please note these discount codes will only be applicable on full priced items only and not valid on sale priced items.
Availability
All item that appear on the website are subject to availability. If however your item is out of stock we will inform you as soon as possible via e-mail.
Password and Account Security
Customers are responsible for their own account and security of their security password. Fashicon Limited cannot accept any responsibility for the failure to protect your account and password security.
Copyright
This website and its content is copyright of Fashicon Ltd - © Fashicon Ltd 2007. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download to a local hard disk extracts for your personal and non-commercial use only
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
Returns Policy
If you are not completely happy with your purchase we can either exchange, offer store credit or refund the ordered goods, provided they are returned to us with proof of purchase within 7 days in their original condition* i.e.
*The tags have not been removed
*The garment has not been worn or damaged
*The packaging is returned
If you wish to return your order for an exchange or refund, please download and complete the returns form below
RETURNS FORM
Fashicon Ltd cannot be held responsible for loss or damage to returned goods and recommends that the returned goods are sent by a secure and traceable nature such as Royal Mail ‘special delivery’ or a courier service. These terms and conditions do not affect your statutory rights as a consumer.
We will aim to send out an exchange item within 24 hours of receiving the returns.
If a refund is required a full refund for the price of the goods will be offered and a credit will be issued to your account, which will show on your account within 5-10 working days.
Delivery
Fashicon offers our customers the following two delivery methods at the final billing page:
Currently Fashicon can only deliver to customers in the UK
Delivery Options:
Free Recorded Delivery: (Signed for) (2-4 working days): £3.99
Next Day Delivery: (Signed for) £6.99 Available Monday to Thursday*, (* orders placed before 3pm) except bank holidays (UK Only)
IMPORTANT INFORMATION FOR NEXT DAY DELIVERIES:
Before placing your order, please note:
If you place your order before 3pm on Monday to Thursday we will endeavor to dispatched the same day by Royal Mail Special Delivery, to arrive the following day. Items ordered after 3pm on Thursday will be dispatched as normal but will not be delivered until the following Monday. Fashicon Ltd cannot be responsible for delivery factors that are out of our control i.e postal strikes, seasonal delays, poor localised service.
If you have placed an order and you have any questions please contact us at info@fashicon.co.uk
Payment
Fashicon accepts all major credit and debit cards and use a Payment Service Provider (PSP) to provide the secure link between our website and your bank to ensure that all customers' card details are kept secure throughout the transaction process.
The Fashicon Website is owned and managed by: -
Fashicon Limited
9 Chester Square Mews
London
SW1W 9DS
Vat Number: 917 2915 14
Registered in England: 6305208
If you wish to contact us regarding our terms and conditions please e-mail info@fashicon.co.uk